WellCord is committed to protecting the privacy and personal information of our customers, associates, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you interact with our website, products, or services.

1. Information We Collect

a. Personal Information

We may collect the following personal information where necessary:

• Name
• Address
• Email ID
• Mobile Number
• Identity details (only where needed for associate onboarding)
• Payment details (processed securely via third-party gateways)

b. Non-Personal / Technical Data

We may also collect non-personal or technical data to improve our service:

• IP address
• Device information
• Browser type
• Website usage & analytics

2. How We Use Your Information

We use your information to:

• Process orders & deliver products
• Create and manage Associate accounts
• Communicate updates, promotions, and service information
• Improve customer experience
• Maintain business records as required by law
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell or rent your personal information. We may share information only with:

• Delivery partners (for shipping orders)
• Payment gateways (for payment processing)
• Government authorities (when required by law)
• Internal authorized staff
• IT / technical support service providers

All partners are bound by strict confidentiality obligations and are required to handle data according to applicable laws and our instructions.

4. Data Protection & Security

We follow industry-standard security measures including:

• Encrypted payment processing via third-party gateways
• Secure data storage
• Restricted access to sensitive information

However, no online transmission is 100% secure, and users agree to use our website at their own risk.

5. Cookies

Our website may use cookies for:

• Improving website performance
• Tracking session activity
• Enhancing user experience

You may disable cookies through your browser settings; doing so may affect some website functionality.

6. Your Rights

You may request the following:

• Access to your data
• Correction of inaccurate information
• Deletion of personal data (unless legally required to retain)
• Opt-out from marketing communication

To exercise these rights, please contact us using the contact details below. We may require identity verification before processing certain requests.

7. Policy Updates

We may update this Privacy Policy occasionally. Continued use of our website implies acceptance of the revised policy. We will post the updated policy on this page and change the Last updated date above.